Madison County Mobility Management

Connecting people to transit across Madison County, NY.

Need a lift? We can help.
Call us Monday – Friday, 8 AM – 4 PM

Announcements

Travel Training

Travel Training for Madison County is a program of the Madison County Rural Health Council and Mobility Management will provide training to groups that work

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What is Mobility Management?

Mobility Management is about bringing together the people who need transportation, with the people who provide transportation, to address Central New York community transportation needs. It’s making the most of existing resources, creating new services when needed, and looking at the issues through the lens of the rider. Mobility Management keeps track of the pulse of the community and how various programs may be able to collaborate or combine efforts to provide better access to the available programs and services in the community.

How it Benefits the Community:

Mobility Management is multi-faceted and looks a little different in each community based on their needs and can include:

  • Teaching people how to use the bus and where it goes
  • Educating groups on available transportation options
  • Assisting organizations with coordinating and collaborating on funding application opportunities.

Learn More from the County Transportation Plan

Contact Information

Donny Ybarra 5.1

Donny Ybarra

Feel free to reach out  if you have any further questions.

Thank you!

GOMadison Volunteer Transportation Program

GOMadison Volunteer Transportation (GMVT) provides essential rides to medical destinations for Madison County who are 60+ and non-Medicaid eligible at no cost to them. The program connects those with transportation barriers to volunteer drivers within the community.

Madison County Taxi Providers

Taxi Providers that serve areas within Madison County, including Private Pay & Medical Answering Services (MAS) options.

Mobility Management Inventory of Documents

Downloadable documents inventory for transportation resources, programs, and services.

511NY Trip Planner Madison County Info Sheet​

Download the Info Sheet with details about 511NY, New York State’s official traffic and travel information source.​

2-1-1 Mid-York

Comprehensive listing of health and human services resources in Madison, Oneida, and Herkimer counties. Inquire either by phone (listed below) or by website
For community social or government services dial 211. Hearing impaired dial relay 711, ask for 1-844-342-5211.

ARC

Program Participants
Curbside Pickup / Program Charter
On-site Residence Vehicles / Fleet of 8 Buses
Contact : Rob Crossway - (315) 363 - 9281 ext 4200

Birnie Bus

General Public
Bus Charter Availability
Public Bus Fleet
Limited Fleet
MTS Coordinator Line: (315) 335 - 5527


Cancer Connects

Cancer Connects helps cover transportation to cancer care treatments and medical appointments through the St. Agatha Assistance Program. For completing the application please visit cancerconnects.org or contact the information line at (315) 634-5004

Carriage House Apartments

Residents
Shopping Trips to Walmart
CRIS-CAT Public Bus Charter
Not limited to Residents of Carriage House or 24 Nelson Apartments
Contact: Alisyn Roszel

Cazenovia Village Apartments

24 Nelson Street
Residents
Shopping Trips to Walmart
CRIS-CAT Public Bus Charter
Not Limited to Residents of Carriage House or 24 Nelson Apartments
Contact: Alisyn Roszel

Cedar Street Apartments

Residents / Staff
Chartered Shopping Trip Tuesdays to Walmart
Public Bus Fleet
Limited Scheduled Time
Contact: Madison Transit

Clear Path for Veterans

Veteran Status, Surviving Spouse
Free Transportation to VA medical appointments (call first for availability, 2 weeks in advance)
Not On-Demand
General Line: (315) 687 - 3300

Colgate Transportation

Students / Faculty / Staff Hamilton Residents
Transportation to Hamilton Shopping, Hospital, Bookstore and Campus.
Campus Fleet Vans/Shuttles
Limited to Hamilton Area
Transportation Office: (315) 228 – 7709
Email: transportation@colgate.edu

Community View Apartments

Residents or Nearby SUNY population
General Usage
Public Bus Fleet / Crouse Community Center Fleet
Limited Public Schedule / Limited Crouse Programming Schedule
Madison Transit: (315) 335 – 5527
Crouse Community Ctr: (315) 684 - 9595

CRIS-CAT

Medical transportation provided by volunteer drivers, available to Cazenovia, Fenner and Nelson residents 55 and over. CRIS-CAT also partners with Birnie Bus for chartering shopping trips for senior apartments from Cazenovia residents.

GOMadison Volunteer Transportation

Madison County Residents
Free Medical Non-Medicaid Transport for 60+ age
Private Volunteer Vehicles
60+ and non-Medicaid
Colleen Casler: (315) 628 – 8372
Mobility Manager: (315) 366 - 8190

Landing at Burke Meadows

Residents
Public Transportation
Public Fleet
Limited Schedule
Madison Transit: (315) 335 – 5527
Mobility Manager: (315) 366 - 8190

Lenox Landing Canastota (TOPS Canastota Bus Stop)

Residents / Staff
Public Transportation through Madison Transit System *NEW Service* Thursdays Only
Public Fleet
Public Limitations
MTS Coordinator: (315) 335 - 5527
Mobility Mgr.: (315) 366 - 8190

Madison County Department of Mental Health

The Mental Health Department primarily provides transportation for their clients to and from partner agencies and facilities that offer required services.

Madison County Office for the Aging

SNACK Program Home Delivered Meals
SNACK Program GrabNGo Meals
Due to COVID-19, On-site Congregate Meals are not available currently.

Home Delivered Meals: Cal (315) 697-5700 to determine eligibility.
GrabNGo Meals: Contact the Site Manager.

To qualify for home-delivered meals, participants must be 60 years of age or older and unable to prepare nutritious meals or unable to leave home to obtain adequate services and have no friends or relatives that are able to provide necessary meals.

Madison County Office for the Aging, Inc.

Office for the Aging’s (OFA) mission is to “advocate, assist, and provide services that enrich the quality of life and promote the independence and dignity of older individuals and their families”. Senior Services, Caregiver Services, In-Home Services, Nutrition Program.
Food $en$e Pickup Location.

Madison County Veteran Services

Veteran Status
Transportation by Appointment
Private Vehicles / VSA Vehicles
Not On-Demand
Ron Raymer: (315) 366 - 2395

Madison Lane Apartments

Residents / Staff
Public Transportation and Shopping Charter through Madison Transit
Public Fleet
Limited Schedule
Madison Transit: (315) 335 – 5527
Mobility Manager: (315) 335 - 5527

Madison Transit Services

Public Patrons / Heritage Farm (The Arc) Participants
Transit schedule
Public Bus Fleet
Limited Routes and Schedules
MTS Coordinator: (315) 335 – 5527
GOMadisonNY.com for updated schedules

Medical Answering Services (MAS)

MAS provides medical transportation to and from appointments for Medicaid enrolled clients.

Mobile Life Transport

Mobile Life Transport provides on-demand medical transportation for Medicaid and Private Pay Clients.

Morrisville Area Xpress (MAX)

Morrisville Area Xpress MAX provides daily, after hours and weekend shuttles. Shop n Ride, Rides for Residents Program, Field Trips, Nursing Clinicals.

Oneida Health Cancer Care Fund

Madison County Residents in Cancer Care/Treatment that are Oneida Health patients.
Transportation to cancer related medical appointments.
Taxi Services or Ambulettes from other providers.
Limited to a certain medical demographic.
Cancer Care Contact: Foundation Director (315) 361 - 2169

Oneida Towers

Seniors / Disabled
Mon – Thursday Public Bus
Public Bus Route
Limited Schedule
Madison Transit: (315) 335 – 5527
Mobility Manager: (315) 366 - 8190

Seneca Fields Senior Apartments

Seneca Fields offers a few transportation options for residents. The first option is with the Healthy Seniors Program, based off a qualifying health diagnosis, residents can access scheduled trips with the Seneca Fields operated van for shopping and recreation. The second option is a scheduled trip with Madison Transit System bus coordinated through the Madison County Mobility Manager.

Stoneleigh Apartments

Residents
Public Transportation through Madison Transit System on Tuesdays Charter and Thursdays Canastota Extension Schedule
Public Fleet / Tuesday Charter to Walmart / Thursday Canastota Extension
Public Limitations
MTS Coordinator: (315) 335 – 5527
Mobility Manager: (315) 335 - 5527



SUNY Morrisville (non-affiliated) Students / Faculty / Staff

Students, Faculty, Staff, and Local Residents through MTS
Public Transportation through Madison Transit System *NEW Service*
Public Fleet
Public Limitations
MTS Coordinator: (315) 335 - 5527
Mobility Mgr.: (315) 366 - 8190

Uber / Lyft

Smartphone App
On-Demand Transit
Private Vehicles
Unavailability in rural areas, long wait times, cost
Contact through App, free to download.

US Coachways

Public/Private
Bus Charter with Private Drivers. Destinations are to Albany, NY City, Buffalo and Syracuse areas.
Buses for rental
Limited to Recreation Rentals
1-855-BUS-CHARTER

Veteran DAV Transportation

Veteran Status
Free Medical Transportation to the Syracuse VA Hospital or other approved locations
VSA Fleet / Van
Must be ambulatory
General Line: (315) 418 - 8842



Additional Resources

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Central New York Community Foundation Centennial Participatory Budgeting

Be part of a process where community ideas lead to real investment.

Participatory budgeting brings community members together to share ideas, identify local priorities and develop solutions that reflect what matters most.

Madison County Rural Health Council is proud to be the Transportation Partner for this event.